Terms and Condition

Welcome to DMSC - Digi Mart Shopping Center. By using our website and services, you agree to follow the terms and conditions mentioned below. Please read them carefully before placing any order.

1. General Information

  • Store Name: DMSC – Digi Mart Shopping Center

  • Operating Locations: Pakistan & UAE

  • Office Address: Sattar Complex, Stadium Rd, First Floor

  • Contact:

2. Product Orders & Availability

  • All products listed on our website are subject to availability.

  • Prices may change without prior notice due to supplier updates, market changes, or promotional offers.

  • Orders are processed after full payment confirmation unless Cash on Delivery (COD) is applicable for your location.

3. Delivery Policy

  • Delivery time varies depending on your location and product type.

  • Estimated delivery dates are provided during checkout but may be affected by courier delays, customs clearance, or unforeseen circumstances.

4. Return & Refund Policy

  • Return Period: You can request a return within 15 days of receiving the product.

  • The product must be unused, in original packaging, and in the same condition as received.

  • Refund Process: Once we receive and inspect the returned item, your payment will be refunded within 15 days.

  • Refunds will be made using the same payment method used for the order unless agreed otherwise.

5. Payment Terms

  • Accepted payment methods: Bank Transfer, COD (in eligible locations), and other available online payment gateways.

  • In case of payment failure, the order will not be processed until payment is confirmed.

6. User Responsibilities

  • You are responsible for providing accurate shipping information to avoid delivery delays or failed deliveries.

  • Any misuse of our platform, fraudulent orders, or false claims may result in account suspension or legal action.

7. Marketing & Promotions

  • All promotional campaigns, advertisements, and marketing materials shared by DMSC are for informational purposes only.

  • Discounts and offers are valid for a limited period and can be withdrawn without prior notice.

  • DMSC ensures that all marketing activities follow the guidelines of advertising and marketing regulations in Pakistan and UAE.

8. Limitation of Liability

  • DMSC will not be responsible for indirect losses, delays, or damages caused due to third-party courier services, customs policies, or force majeure events.

9. Policy Updates

  • We may update these Terms & Conditions without prior notice. The latest version will always be available on our website.

For any questions regarding our policies, please contact us:
📍 Sattar Complex, Stadium Rd, First Floor
📱 +92 311 6381423
📧 info@dmsc.online